FAQs

Please note: We ship with USPS, not UPS.

Customer service email: customerservice@humanraceworldwide.com

What payment methods do we accept?

Visa, MasterCard, American Express, Discover, Apple Pay, JCB, Diners club, and PayPal.

Do we accept refunds/exchanges?

If you're not satisfied with your purchase you may return your item(s) as long as we are contacted within 7 days of arrival and your item(s) is/are unworn. The shipping fee for your return is on us! Head and footwear cannot be refunded. Please include your receipt in the package, as we cannot issue a refund without a receipt. Clearance items cannot be refunded or exchanged. Please contact our customer service email and provide your first name, last name, order number, and reason for return. Customer service will get back to you within 24 hours and send you the shipping label for your return. If you wish to exchange for a different size, please follow the same instructions for returns and place a new order.

Can I track my order?

Yes! Tracking numbers are provided through text/email after your order is shipped out.

How long will it take my order to be shipped?

All orders are shipped out within 24 hours!

How long will it take for my order to arrive?

US orders: < 1 week

International orders: 7-21 days

How can I contact customer service?

If you have any questions or wish to contact us for whatever reason, please reach out to us at customerservice@humanraceworldwide.com